Shipping policy

Shipping Policy

At Virexo Mart, we are committed to delivering your orders quickly and efficiently across the United Arab Emirates (UAE).

Free Shipping

We are pleased to offer FREE shipping on all orders within the UAE, with no minimum purchase requirement.

Order Processing

  • Orders are processed within 1–2 business days after payment confirmation.

  • Orders placed on weekends or public holidays will be processed on the next business day.

  • Once your order has been shipped, you will receive a confirmation email or message with tracking information (where available).

Delivery Time

  • Standard delivery within the UAE typically takes 2–5 business days.

  • Delivery times may vary depending on your location and courier availability.

  • During peak seasons, promotions, or public holidays, delivery may take longer than usual.

Delivery Information

Please ensure that your shipping address and contact information are accurate when placing your order. Virexo Mart is not responsible for delays or failed deliveries resulting from incorrect or incomplete address details provided by the customer.

Delays

While we strive to deliver all orders on time, delays may occur due to circumstances beyond our control, including weather conditions, customs inspections, courier issues, or public holidays. We appreciate your patience and understanding.

Lost or Damaged Packages

If your order arrives damaged or if you do not receive your package within the expected timeframe, please contact our customer support team as soon as possible so we can assist you.

Contact Us

If you have any questions regarding shipping or delivery, please contact us at:

Email: hadisandhu547@gmail.com

Thank you for shopping with Virexo Mart.